DELIVERIES AND RETURNS

MODE OF TRANSPORT & DELIVERY TIMES

Delivery delay : from 2 to 10 working days (custom work: depending on the availability of raw materials).

Our prices are always stipulated ex-works. A free delivery price can be established and agreed upon request.

The customer is deemed to have given OCN mandate to choose the means of transport, in the absence of express stipulation on this subject in the order.

Under French law, the goods sold travel at the buyer's risk, regardless of the mode of transport or the carrier's payment terms. It is therefore up to the customer to check the condition of the packages (as well as the contents even if the box is in good condition, pots burst, etc.) and to make reservations with the carrier or the post office.

OBLIGATION OF THE BUYER

Upon delivery, all products sold under the OCN brand must be inspected by the buyer; complaints concerning the quality of the products must be made within 8 days.

OWNERSHIP OF GOODS

By express agreement, we reserve ownership of the goods supplied until the last day of their full payment in accordance with the terms of the law of N 80.335 of May 12, 1980.